I'd be very careful about eating here. Our food didn't taste right and the rice was very undercooked. Some family members ended up very sick after eating the food here. I'd recommend going to the James city location if you are craving Taco Bell, they always seem to get our food just right.
Sean Kiær
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August 19, 2024
I have been to many taco bells throughout my journeys across this country. Butt out of all the Taco bells I have visited this particular Taco Bell stands out above all the others.
I am not one that is tech savvy and so when ordering from a kiosk I find it very difficult to navigate the system.
So I prefer to order from a person no matter where I go but I have found in the past year or so that most Taco bells will not allow you to order at the counter so for the most part I avoid Taco Bell
But because my partner wanted Taco Bell I decided what the heck.
I went to the counter and the young lady that took my order Brianna (pictured left) very pleasantly greeted me and asked me how she could help me.
She took my order with a smile and said that the order would be up right away.
They were a little bit busy but my order came up within a reasonable amount of time and the person on the line who's name was Quo (pictured right)who also made my order brought it out called my name and presented my order to me with a smile and said enjoy.
The customer service at the store was above and beyond my expectations.
I guess you truly can tell the difference between being in the north and being in the south.
This particular store truly highlighted the term Southern Hospitality.
Now to the food. I had a taco and burrito both of which the ingredients they used tasted extremely fresh.
Not what you would find at a typical Taco Bell.
While others might be called Taco smell this particular store truly deserves the proper name of Taco Bell.
Well done for not just the service but also the food this is one store Taco Bell can be proud of.
Ryan Thomas
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March 03, 2025
Very good customer service. The person who took my order and greeted me at the window had a big smile on her face and was authentically kind! And it tastes like Taco Bell!
Carey Pierson
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March 03, 2025
Unfortunately I'm leaving a review that seems to be a common theme with this location. I order using the app and have been given the wrong order or orders missing items. If you're out of something just tell me, otherwise I'm going to assume the staff is being careless. My last order included the dipping burritos, but no dipping sauce and the cantina chicken quesadilla, which is supposed to come with the avocado ranch sauce, and there was none. I've gone to the location in James City and at least I received the correct order
Cynthia Bowen
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October 15, 2024
If there was an option to give a zero I would. Worst customer service ever. The guy employees lie about serving breakfast. Remind you, I been going there to get breakfast. When the ladies are working, they provide good customer service but when the guys are working, forget it. They are so busy smoking cigarettes outside or tell you they no longer serve breakfast. I will never eat there again. Don’t waste your time or money.
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I'd be very careful about eating here. Our food didn't taste right and the rice was very undercooked. Some family members ended up very sick after eating the food here. I'd recommend going to the James city location if you are craving Taco Bell, they always seem to get our food just right.
I have been to many taco bells throughout my journeys across this country. Butt out of all the Taco bells I have visited this particular Taco Bell stands out above all the others. I am not one that is tech savvy and so when ordering from a kiosk I find it very difficult to navigate the system. So I prefer to order from a person no matter where I go but I have found in the past year or so that most Taco bells will not allow you to order at the counter so for the most part I avoid Taco Bell But because my partner wanted Taco Bell I decided what the heck. I went to the counter and the young lady that took my order Brianna (pictured left) very pleasantly greeted me and asked me how she could help me. She took my order with a smile and said that the order would be up right away. They were a little bit busy but my order came up within a reasonable amount of time and the person on the line who's name was Quo (pictured right)who also made my order brought it out called my name and presented my order to me with a smile and said enjoy. The customer service at the store was above and beyond my expectations. I guess you truly can tell the difference between being in the north and being in the south. This particular store truly highlighted the term Southern Hospitality. Now to the food. I had a taco and burrito both of which the ingredients they used tasted extremely fresh. Not what you would find at a typical Taco Bell. While others might be called Taco smell this particular store truly deserves the proper name of Taco Bell. Well done for not just the service but also the food this is one store Taco Bell can be proud of.
Very good customer service. The person who took my order and greeted me at the window had a big smile on her face and was authentically kind! And it tastes like Taco Bell!
Unfortunately I'm leaving a review that seems to be a common theme with this location. I order using the app and have been given the wrong order or orders missing items. If you're out of something just tell me, otherwise I'm going to assume the staff is being careless. My last order included the dipping burritos, but no dipping sauce and the cantina chicken quesadilla, which is supposed to come with the avocado ranch sauce, and there was none. I've gone to the location in James City and at least I received the correct order
If there was an option to give a zero I would. Worst customer service ever. The guy employees lie about serving breakfast. Remind you, I been going there to get breakfast. When the ladies are working, they provide good customer service but when the guys are working, forget it. They are so busy smoking cigarettes outside or tell you they no longer serve breakfast. I will never eat there again. Don’t waste your time or money.