The floors were disgusting. The trash can was flowing over in the floor when we walked in. There was drink in the floor and they only put out a wet floor sign. There was ketchup on the cabinets. No straws. We said something and they changed out the trash. They put straws out on the counter. The fries were warm and soggy. And NO they were not busy. I have NEVER been in a McDonald’s like this! I won’t be going back!
Anthony “Gunnar” McGee
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January 09, 2025
This rather small establishments teams could apparently run a much bigger store smoothly. Even during peak hours my food arrives in good or excellent time and condition from mostly shiny happy people. I don't know what their secret is, but i'm gonna keep eating from the breakfast menu until I find out. 🤔 ...😏🥰
Mason L
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November 10, 2024
Great staff.
Put a mobile order in and when I got there I was told to pull forward because my food wasn’t ready yet. Waited 30 minutes and was told my order was bumped. They came back out with my food and a full cash refund. Food was hot and fresh.
Sara Coblentz
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November 29, 2024
Asked for extra pickle on my quarter pounder and got 2 pickles total!! Fries were barely warm and burger was pink in the middle. My husband threw his chicken sandwich away because it wasn’t fully cooked!! Waited at least 15 minutes at the drive thru. All for $16!!! Unacceptable.
Tan Green
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December 05, 2024
I’ve lived on the west side of Havelock my whole life. I have always gone to this McDonalds. It’s always a long wait, no matter what time of day or if you’re inside or drive thru. The food is always room temperature at best. Orders are regularly mixed up or forgotten. I’ve waited 15+ minutes on several occasions both inside and on the drive thru for just a sandwich and a drink. Never have ice cream machine running, espresso machine will be broken for weeks. I went by last week and their soda fountain wasn’t working.
Management doesn’t care. The staff don’t care. Maintenance doesn’t care. Nobody ever cares about anything there and it shows.
Save yourself the headache and just drive 5 minutes across town to the other one. It’d probably be faster than waiting in their drive thru line.
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The floors were disgusting. The trash can was flowing over in the floor when we walked in. There was drink in the floor and they only put out a wet floor sign. There was ketchup on the cabinets. No straws. We said something and they changed out the trash. They put straws out on the counter. The fries were warm and soggy. And NO they were not busy. I have NEVER been in a McDonald’s like this! I won’t be going back!
This rather small establishments teams could apparently run a much bigger store smoothly. Even during peak hours my food arrives in good or excellent time and condition from mostly shiny happy people. I don't know what their secret is, but i'm gonna keep eating from the breakfast menu until I find out. 🤔 ...😏🥰
Great staff. Put a mobile order in and when I got there I was told to pull forward because my food wasn’t ready yet. Waited 30 minutes and was told my order was bumped. They came back out with my food and a full cash refund. Food was hot and fresh.
Asked for extra pickle on my quarter pounder and got 2 pickles total!! Fries were barely warm and burger was pink in the middle. My husband threw his chicken sandwich away because it wasn’t fully cooked!! Waited at least 15 minutes at the drive thru. All for $16!!! Unacceptable.
I’ve lived on the west side of Havelock my whole life. I have always gone to this McDonalds. It’s always a long wait, no matter what time of day or if you’re inside or drive thru. The food is always room temperature at best. Orders are regularly mixed up or forgotten. I’ve waited 15+ minutes on several occasions both inside and on the drive thru for just a sandwich and a drink. Never have ice cream machine running, espresso machine will be broken for weeks. I went by last week and their soda fountain wasn’t working. Management doesn’t care. The staff don’t care. Maintenance doesn’t care. Nobody ever cares about anything there and it shows. Save yourself the headache and just drive 5 minutes across town to the other one. It’d probably be faster than waiting in their drive thru line.