Today at my dine-in location I ate and enjoyed my food somewhat, however, when the waiter came to the table to serve us, she had a slight attitude like she was not waiting on us or something and they were out of a lot of products due past sales. She was unsure about products sold and she did not know if the steak was served small at six ounces and how it looked. Most people do want to get their money's worth so my mother asked about the size of the steak. However, she continued to order it. The waiter was unsure about the size of the steak that my mother ordered and she said that it's pretty big but then another man came by to bring utensils because we didn't get any utensils after our food was delivered to the table or any condiments, such as salt and pepper and our ketchup bottle was empty at the table when we got ready to use it. They also did not have any A1 sauce, they did give some Heine sauce but she did not like it. We are satisfied but not satisfied at the same time we could have gotten better service. Also, our strawberry lemonade and sweet teas was super sweet and the salsa was so spicy it burnt going down as we ate it, so I decided after the first bite not to eat it at all and my mother ate a few and decided to stop because of the spicy and chips were very salty as well. We always bring a bottle of water with us and thank God we did because we had to use it to down the sugar rush. When the man came back with utensils he told us that we got the 6 oz steak and that he could have told us it was not big enough for my mother's dinner my mother is satisfied but dissatisfied also my food came out good and everything came out looking edible. My mother did not like the mashed potatoes and her steak was dry. We just settled because we were hungry and we had already been waiting 15 minutes to get to the table so we ate what we could and departed. We did receive a discount, which made me feel good inside, however, because the manager communicated nicely with us about the issues, we may go back and hopefully they will have lots of products and the nice customer service at our next dine-in service.
Jonathan Hidalgo
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June 16, 2024
I’ve been to a lot Chili’s as it’s one of my favorite restaurants, this has been one of my best experiences and one of the best I’ve seen in a long time. Our waiter Liz was prompt and attentive to our needs. Food came out in a reasonable amount of time, today was Sunday Father’s Day and it was relatively busy. I was impressed by the speed of their service. Food was particularly good today, would highly recommend this restaurant.
BC
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March 02, 2024
I always love going to this location. We come here often. Sometimes there's a wait, but it's never more than about 15 mins. They'll tell you 15-20, but it's Never that long. They send a convenient text when your table is ready , which I love. The atmosphere is great, the service is always awesome and we just enjoy the food. The ONLY complaint I have is the Steak. I've ordered it several times and Every time I order MEDIUM. I either get WELL DONE or RARE. The Manager is Definitely aware... Other Than That, Great location.
Brooke Harrison
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February 04, 2025
WORST DINING EXPERICENCE IN MY 32 YEARS OF LIFE. Usually, when people go to a restaurant for lunch, they expect to order lunch, eat, pay, then leave. Apparently, this is a new concept to Chili's. Arrived and was seated quickly. Server never stopped by our table. I had to go find a someone who was cleaning tables and ask if they could please get our drinks and order. They were super sweet and went to find pen and paper to take our order. She wrote down our order and passed it along. We waited and waited, one drink for each of us finally came (never given a refill or anything the rest of the time.) I had to cancel my side salad and just have them bag up my dip trio order so I could eat something at my work desk. Why continue to seat people you can't serve? The kicker is, I was expected to pay FULL-PRICE after this experience. If I didn't have to return to work, I would've certainly have had more to say about that. Will be seeking a full refund and will be continuing on to corporate because this was absolutely unacceptable and worst experience I have ever had in my life at a restaurant. ZERO STARS.
Cu Bones
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February 08, 2025
The whole experience was terrible. The service ALL around was horrible. We spent the whole dinner looking for our server. The restaurant was practically empty on Saturday at 5pm and it was impossible to get service. Other staff ignored us as well. Food was not good and not plated either. Unfortunately this is the last time our family will be going to a Chili's, this one or any other Chilli's restaurant. Money wasted is a feeling we all want to avoid... If your reading this then don't waste your hard earned dollars at this place. Their are much better places to eat in this area.
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Today at my dine-in location I ate and enjoyed my food somewhat, however, when the waiter came to the table to serve us, she had a slight attitude like she was not waiting on us or something and they were out of a lot of products due past sales. She was unsure about products sold and she did not know if the steak was served small at six ounces and how it looked. Most people do want to get their money's worth so my mother asked about the size of the steak. However, she continued to order it. The waiter was unsure about the size of the steak that my mother ordered and she said that it's pretty big but then another man came by to bring utensils because we didn't get any utensils after our food was delivered to the table or any condiments, such as salt and pepper and our ketchup bottle was empty at the table when we got ready to use it. They also did not have any A1 sauce, they did give some Heine sauce but she did not like it. We are satisfied but not satisfied at the same time we could have gotten better service. Also, our strawberry lemonade and sweet teas was super sweet and the salsa was so spicy it burnt going down as we ate it, so I decided after the first bite not to eat it at all and my mother ate a few and decided to stop because of the spicy and chips were very salty as well. We always bring a bottle of water with us and thank God we did because we had to use it to down the sugar rush. When the man came back with utensils he told us that we got the 6 oz steak and that he could have told us it was not big enough for my mother's dinner my mother is satisfied but dissatisfied also my food came out good and everything came out looking edible. My mother did not like the mashed potatoes and her steak was dry. We just settled because we were hungry and we had already been waiting 15 minutes to get to the table so we ate what we could and departed. We did receive a discount, which made me feel good inside, however, because the manager communicated nicely with us about the issues, we may go back and hopefully they will have lots of products and the nice customer service at our next dine-in service.
I’ve been to a lot Chili’s as it’s one of my favorite restaurants, this has been one of my best experiences and one of the best I’ve seen in a long time. Our waiter Liz was prompt and attentive to our needs. Food came out in a reasonable amount of time, today was Sunday Father’s Day and it was relatively busy. I was impressed by the speed of their service. Food was particularly good today, would highly recommend this restaurant.
I always love going to this location. We come here often. Sometimes there's a wait, but it's never more than about 15 mins. They'll tell you 15-20, but it's Never that long. They send a convenient text when your table is ready , which I love. The atmosphere is great, the service is always awesome and we just enjoy the food. The ONLY complaint I have is the Steak. I've ordered it several times and Every time I order MEDIUM. I either get WELL DONE or RARE. The Manager is Definitely aware... Other Than That, Great location.
WORST DINING EXPERICENCE IN MY 32 YEARS OF LIFE. Usually, when people go to a restaurant for lunch, they expect to order lunch, eat, pay, then leave. Apparently, this is a new concept to Chili's. Arrived and was seated quickly. Server never stopped by our table. I had to go find a someone who was cleaning tables and ask if they could please get our drinks and order. They were super sweet and went to find pen and paper to take our order. She wrote down our order and passed it along. We waited and waited, one drink for each of us finally came (never given a refill or anything the rest of the time.) I had to cancel my side salad and just have them bag up my dip trio order so I could eat something at my work desk. Why continue to seat people you can't serve? The kicker is, I was expected to pay FULL-PRICE after this experience. If I didn't have to return to work, I would've certainly have had more to say about that. Will be seeking a full refund and will be continuing on to corporate because this was absolutely unacceptable and worst experience I have ever had in my life at a restaurant. ZERO STARS.
The whole experience was terrible. The service ALL around was horrible. We spent the whole dinner looking for our server. The restaurant was practically empty on Saturday at 5pm and it was impossible to get service. Other staff ignored us as well. Food was not good and not plated either. Unfortunately this is the last time our family will be going to a Chili's, this one or any other Chilli's restaurant. Money wasted is a feeling we all want to avoid... If your reading this then don't waste your hard earned dollars at this place. Their are much better places to eat in this area.